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Privacy Policy

Effective Date: 01st July, 2025

Joyarella by Urban Sharban Expo (OPC) Private Limited (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from [www.joyarella.com] (the “Site”).

By using our website, you agree to the terms of this policy.

1. Information We Collect

When you visit our Site, we may collect the following types of information:
 

a. Personal Information

Name

Email address

Phone number

Shipping and billing address

Payment details (processed securely via third-party payment gateways)
 

b. Non-Personal Information

Browser type

Device type

IP address

Website usage data (via cookies, analytics tools, etc.)

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders

  • Communicate with you about your purchase

  • Improve and personalize your shopping experience

  • Respond to your customer service requests

  • Send promotional emails (only with your consent)

  • Detect and prevent fraudulent activity

3. Sharing Your Information

  • We do not sell, rent, or trade your personal information. We may share your information with:

  • Third-party service providers (payment processors, shipping partners, etc.)

  • Law enforcement or government authorities when legally required

  • Business partners if you explicitly opt into collaborations, giveaways, or joint promotions

  • All third-party partners are required to maintain the confidentiality and security of your information.

4. Cookies and Tracking Technologies

  • We use cookies and similar technologies to analyze traffic, enhance user experience, and show relevant advertisements. You can choose to disable cookies through your browser settings, though this may affect certain site functionalities.

5. Data Security

  • We take your privacy seriously. All personal data is stored securely and handled with appropriate physical, technical, and administrative safeguards.

  • However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data

  • Opt out of marketing communications at any time

  • To exercise any of these rights, please contact us at joyarellaofficial@gmail.com.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us for removal.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any changes will be posted on this page with the updated effective date.

We encourage you to review this policy periodically to stay informed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact:

Name: Saad Kapoour
Phone: +91 98100 88566
Email: hello@joyarella.com

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