Terms & Conditions
Effective Date: 1st July, 2025
Welcome to Joyarella by Urban Sharban Expo (OPC) Private Limited. These Terms and Conditions ("Terms") govern your use of our website [www.joyarella.com] (the "Site") and the purchase of products from Joyarella by Urban Sharban Expo (OPC) Private Limited. By accessing the Site or making a purchase, you agree to be bound by these Terms.
1. General
Joyarella Joyarella by Urban Sharban Expo (OPC) Private Limited reserves the right to modify these Terms at any time without prior notice. It is your responsibility to review this page periodically. Continued use of the Site constitutes your acceptance of any changes.
2. Products and Pricing
All products listed on the Site are subject to availability. While we strive to display accurate product information and pricing, errors may occur. Joyarella by Urban Sharban Expo (OPC) Private Limited reserves the right to correct such errors and cancel orders affected by them.
Prices are listed in INR and may include applicable taxes unless stated otherwise. We reserve the right to change product pricing at any time without notice.
3. Orders and Payment
By placing an order, you confirm that all information provided is accurate and complete. Joyarella by Urban Sharban Expo (OPC) Private Limited reserves the right to cancel or refuse any order at our discretion.
Payment must be completed in full at the time of purchase using accepted payment methods. All payments are processed securely by trusted third-party providers.
4. Shipping and Delivery
We aim to process and ship orders promptly. Estimated delivery times are provided but may vary due to external factors. Joyarella by Urban Sharban Expo (OPC) Private Limited is not liable for delays caused by courier services or unforeseen circumstances.
5. Returns and Exchanges
Please refer to our Return & Refund Policy for complete details. Items must be returned in their original condition and packaging to be eligible for return or exchange.
6. Intellectual Property
All content on this Site—including images, product designs, logos, and written content—is the intellectual property of Joyarella by Urban Sharban Expo (OPC) Private Limited and is protected by applicable copyright laws. You may not use, copy, or reproduce any material without prior written consent.
7. Limitation of Liability
Joyarella by Urban Sharban Expo (OPC) Private Limited shall not be held responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the amount paid for the purchased product.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.
9. Contact Us
If you have any questions or concerns about these Terms, please feel free to reach out:
Name: Saad Kapoour
Phone: +91 98100 88566
Email: hello@joyarella.com