Shipping Policy

Domestic Shipping Timeline

Order Processing Time: 1–2 business days
Delivery Time (India): 3–7 business days after dispatch
You will receive a confirmation email with tracking details once your order is shipped.

Please note: Shipping timelines may vary slightly during festivals, sales, or due to external courier delays.

International Shipping Timeline

We’re delighted to share Joyarella worldwide.
Processing Time: 2–3 business days
Delivery Time: 7–15 business days depending on destination and courier service
Charges: Calculated at checkout based on your country and order weight
Customs duties, taxes, and import charges (if applicable) are the responsibility of the customer and vary by country.
Tracking details will be emailed as soon as your order is dispatched.

Shipping Charges

Standard Shipping (India): ₹49
Free Shipping on orders above ₹999

Shipping charges may vary and will be calculated at checkout based on your state and region.

Order Tracking

You’ll receive tracking details via email once your order has been dispatched. You can use the link provided to follow your package in real-time.

Packaging

Every Joyarella by Urban Sharban Expo (OPC) Private Limited order is packed with care in our signature box—perfect for gifting or keeping your jewellery safe and stylish.

Shipping Support

If your order is delayed, lost, or damaged in transit, please reach out to us immediately. We’ll coordinate with our courier partners and assist you in resolving the issue.

Contact Us

For any questions or shipping-related concerns, contact:

Name: Saad Kapoour
Phone: +91 98100 88566
Email: hello@joyarella.com